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Rental Info & Policies
Check out time is 10 AM. If your rental property has keys
or lock cards instead of a lock code, please return your keys or lock
cards to our office. Check in time is between 4 PM and 7PM. Your rental unit will be available some time during these hours.
If you will be arriving after office hours, please call our office before
we close to receive your late arrival instructions. Our rental office
is open 7 days a week, but office hours may vary slightly depending on
the season. Please call for specific office hours. Nightly rates
available. Please call 30 days prior to desired arrival date to check
availability.
MAKE PLANS TO SPEND YOUR HOLIDAYS AT THE BEACH
Some properties have higher rental rates during holiday weeks.
Reservations made through this website will have correct holiday rates.
However, you may also check with our reservations office for correct rental
rates during holidays.
Click here to review the Isle of Palms City Ordinances for short-term rentals
Isle of Palms Guest License Agreement
THE UNDERSIGNED GUEST AGREES WITH ISLAND REALTY THAT:
Payments: Personal checks will not be accepted less
than 30 days prior to arrival. Final payments are due
30 days PRIOR to arrival. We also accept MasterCard, VISA, Discover
and American Express.
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Taxes and Fees: Taxes and fees are not included in quoted rates. 11 &1/2% state sales tax, state and local accommodations taxes and fees, plus an 8% reservation fee are added to all rentals. Tax rates are calculated according to state sales tax, state and local accommodations taxes and fees and local laws in force at the time of the Agreement. Guest is responsible for payment of all applicable taxes in effect at time of occupancy.
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License: Island Realty is acting solely as agent for the Owner.
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License: Guest is NOT a tenant and has acquired no leasehold in the property. Guest is a Licensee of the Owner pursuant to S.C. State Code 45-2-20 et. seq. The term "rent" is used for convenience only.
- Cancellation Policy:
A. GUEST CANCELLATIONS MUST BE IN WRITING. If you cancel your reservation, your entire reservation deposit will be held until the property has been re-booked and confirmed for the same use period for the same rate. There are NO exceptions. If the property is re-booked for only part of the use period or for less rent for the reserved days, the deposit will be refunded minus any uncollected rent for the use period. All guest cancellations are subject to a cancellation-processing fee of 10% of the rental rate ($100.00 Minimum).
B. A property that is unacceptable to the guest is deemed a cancellation by the guest.
C. Island Realty may cancel this reservation if, in its sole opinion, it is in the best interest of the Owner.
D. Island Realty is not responsible for the weather or other Acts of God and there will be no refunds.
E. Our Travel Insurance protects you from losses you may incur because of unforeseen circumstances, such as illness, injuries, and MANDATORY hurricane evacuations. (If you choose to not occuppy your property because of a VOLUNTARY evacuation, you will NOT receive a refund.) Travel Insurance must be purchased prior to final payment and no later than 30 days prior to arrival. We recommend that you purchase this insurance. Please refer specific questions about coverage to 1-866-221-8080. (Product #008085).
- 6. Comparable Property: Island Realty reserves the right to change the property reserved to a comparable property. Advance notice will be given if time permits.
- Occupancy:
A. Guest agrees to restrict occupancy to the numer and class of occupants listed on the front side of this document.
B. Guest agrees to comply with the check-out time or be subject to a late departure fee of up to one night's rental. If the property is not vacated by check-out time, Guest hereby consents to Island Realty removing all occupants and their belongings. or be subject to a late departure fee of up to one night's rental. If the property and disposing of all belongings at Guest's expense and risk of loss.
C. ABSOLUTELY NO PETS ARE ALLOWED unless the property description specifically approves pets. If pets are found in a property that does NOT allow pets, all monies will be forfeited and you will be required to vacate the property.
D. This Agreement may not be transferred or assigned by the Guest.
E. ABSOLUTELY NO HOUSE PARTIES, YOUTH GROUPS, FRATERNITIES, WEDDINGS, RECEPTIONS, MEETINGS OR PARTIES ALLOWED. ISLAND REALTY DOES NOT RENT TO STUDENTS OR GROUPS OF STUDENTS UNDER ANY CIRCUMSTANCES, EVEN IF A PARENT OR LEGALLY RESPONSIBLE ADULT MAKES THE RESERVATION. IF SUCH A GROUP OCCUPIES OR ATTEMPTS TO OCCUPY THE PROPERTY, IT WILL BE REQUIRED TO IMMEDIATELY VACATE AND THERE WILL BE NO REFUNDS.
F. Guest authorizes Island Realty employees and contractors to access the property when Island Realty determines that it is necessary.
G. Motor homes, trailers, boats and motorcycles are NOT allowed in Wild Dunes Resort or at any condominium property. Motor homes and trailers may not be connected to the utilities and may not be occupied when parked at the property.
H. Island Realty makes reasonable efforts to insure that our properties are ready for our Guest's arrivals. However, due to the seasonal nature of our business, all properties may not be cleaned by check-in time. No refunds will be given should this occur.
- 8. Disturbance: Occupancy and use of the premises and amenities shall not be in a manner that disturbs residents or other Guests. If any Guest creates a private or public nuisance, Island Realty has the right to terminate this Agreement and require that all Guests vacate, with no refunds.
- 9. Claims: Guest agrees to hold harmless and indemnify Island Realty, the Owner and their agents from any loss or damage, including attorney's fees, incurred as a result of any and all claims, demands, causes of action, suits, judgements, fines or penalties arising out of Guest's use or occupancy of the property.
- 10. Additional Fees and Charges:
A. Damages: Guest agrees to be responsible for all damages and excessive cleaning expenses resulting from Guest's use or occupancy of the property.
B. Returned Check Fee: A $25.00 Returned Check Fee will be charged if a Guest's check is returned for any reason.
C. Enforcement: Guest agrees to pay all court costs, and reasonable attorney fees incurred by Island Realty in the enforcement of its rights under this Agreement.
- 11. Maintenance/Housekeeping: Island Realty is not responsible for air conditioning or any other appliance that fails to operate properly or for other maintenance issues, including, but not limited to, pest control and housekeeping. Guest agrees to notify Island Realty as soon as a maintenance or housekeeping maintenance or housekeeping problem is noticed. Breakdowns, other maintenance issues and housekeeping issues will be repaired or remedied as soon as possible. No refunds or compensation will be given.
- 12. Pest Control: Because we are located in a low-lying area, pest control services are performed regularly. To keep the pest population under control, Guest agrees to allow pest operators access to the property.
- 13. Personal Items: Island Realty is NOT responsible for any personal property that is lost, stolen, damaged or left behind. A $25.00 retrieval fee will be charged to search for personal property left behind, and if found, the items will be returned at Guests' expense.
- 14. Damage Deposits: Cash damage deposits will be refunded by U.S. mail within 15 days of departure and will include invoices for any damages or cleaning expenses. Credit card damage deposits are not actually charged unless damage or excessive cleaning is required. In that event, invoices and credit card receipts will be mailed to Guest.
- 15. Advance Reservations: Reservations made before the beginning of a calendar year on a property that does not yet have set rates, require a 50% deposit based on the prior year's rates and are subject to price adjustments, owner's right to occupy, and adjustments in amenities. Guests will be notified of final rates and availability as soon as possible. Guests may elect to accept new rates and terms, and pay the balance due for a 50% deposit or cancel the reservation without penalty. Failure to agree to the new terms within 15 days of notification or failure to send the remaining balance due on the 50% deposit will result in cancellation of this Agreement and Guest will receive a FULL refund. If the rates have been set for the following year, then normal deposit and cancellation policies apply. (See #5)
- 16. Errors: Errors in pricing and descriptions sometimes occur. Guest will be notified of any error and if, in the opinion of Island Realty, it substantially changes the terms of the Agreement, Guest may cancel the Reservation within 5 business days after receiving such notification and Guest will receive a FULL refund.
- 17. Governing Law; Severability: This Agreement shall be interpreted and enforced according to the laws of the State of South Carolina. The invalidity or unenforceability of any one or more provisions of this Agreement shall in no way effect any other provisions.
- 18. Isle of Palms Properties: Guests are required to sign the City of Isle of Palms Addendum (below) which is a part of this Agreement, and return it to Island Realty along with this Agreement.
ADDENDUM TO RESERVATION AGREEMENT FOR UNITS LOCATED IN THE CITY OF ISLE OF PALMS
The City of Isle of Palms recently enacted a series of ordinances and has increased enforcement of previously existing ordinances in an effort to balance the needs of year-round residents with the needs of short-term vacationers. This addendum is not intended to be a substitute for the actual ordinances, but a brief summary of what we consider to be some of the major regulations that our guests should be aware of.
1. The city limits the maximum number of persons allowed on rental property at any time. Please check with Island Realty since stricter limits probably apply to your rental.
2. The maximum number of overnight occupants is stated on page one of the reservation agreement.
3. The maximum number of vehicles allowed on the property overnight is stated on page one of the reservation agreement.
4. From 10:00 p.m. to 10:00 a.m., no loud noises (voices, stereos, etc.) are allowed.
5. Fireworks are prohibited year-round, including July 4th and New Year's Eve.
6. No alcoholic beverages are allowed on the beach or streets.
7. ABSOLUTELY NO PETS ARE ALLOWED AT SEA CABIN VILLAS OR OCEANSIDE VILLAS
8. No littering. Yellow trash barrels are provided on the beach by the City.
9. Waste Collection: Please refer to the collection schedule posted at your property.
10. You are responsible for yourself and all guests at your rental unit, whether they are just visiting or staying overnight. You and your guests may be cited for any ordinance violations. The maximum sentence is a fine of $500 or thirty days in jail, or both, for each offense.
11. A "NOTICE TO RENTERS" FORM REQUIRED BY THE CITY IS PROMINENTLY DISPLAYED INSIDE YOUR RENTAL PROPERTY. IF YOUR PROPERTY DOES NOT HAVE ONE, PLEASE CALL US AS SOON AS YOU CHECK IN.
I agree to be bound by the above provisions. I further agree that I will be
responsible for any fines levied against the owner, Island Realty or me as a
result of any violation by me or any other guest at the property.
Please print, sign and return with your final payment.
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